Refund policy

Effective date: August 8, 2026

Total Artist Academy is operated by Wavy Clique Entertainment LLC, a California limited liability company.

Seven-Day Clarity Guarantee

A purchaser may request a refund within seven calendar days after the Shopify paid-order timestamp. Email contact@wavyclique.com with the order number and edition. A short explanation helps identify a delivery or product defect, but a long justification is not required for a good-faith request inside the window.

Prior download activity does not automatically disqualify a good-faith request. We may investigate duplicate requests, fraud, abuse, chargebacks, material license violations, or an attempt to retain or redistribute files after refund. Non-waivable rights for defective or misdescribed digital content remain intact.

Refund status and timing

Shopify is the payment and refund authority. A request is not the same as a completed refund. Shopify may report a refund as requested, pending, successful, failed, or another provider state. Bank or card posting time is controlled by the payment providers.

Refunds return to the original payment method unless law or the payment provider requires another method. Third-party charges, currency conversion, bank fees, and optional tools purchased elsewhere are not reimbursed by this policy.

Access after refund

After Shopify reaches a successful refund state, the related Big Digital Downloads entitlement is disabled automatically when provider behavior supports it or by our verified manual entitlement-revocation procedure.

The purchaser must stop using and delete refunded files and backups. A private link that remains technically reachable during provider propagation does not create a continuing license. We do not resend or reset a refunded entitlement.

Requests outside seven days

Requests outside seven calendar days are not covered by the guarantee but will be reviewed when required by law or when a verified delivery or technical defect prevented reasonable access.

How to request help

Send the order number, edition, filename, and exact issue to contact@wavyclique.com. Never send a password, full card number, private download URL, or another person’s information.

Full policy: totalartistacademy.com/legal/refunds. Support: totalartistacademy.com/support.